The details, picked out.
What it listens for.
1
Product
Collection, size, colour, finish, thickness.
2
Quantity
Square footage or units, project size.
3
Samples
Which ones, how many, shipped to whom.
4
Specs
Who’s specifying, the package, the deadline.
5
Quotes
Price, stock, freight, lead time.
6
Who they are
Architect, distributor, contractor or owner.
Every promise, a follow-up.
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